Join Safrat

Open Positions – Q1 2026

All roles are based in Najaf unless stated otherwise.

1. B2B Sales Officer

Role
Own and scale Safrat’s B2B partnerships with Iraqi travel agencies and service suppliers.

Key Responsibilities

• Build and manage relationships with travel agencies, airlines, and suppliers
• Negotiate commercial and reseller agreements
• Develop and manage the B2B sales pipeline (CRM-based)
• Expand and optimize reseller distribution channels

Requirements

• Deep familiarity with Iraq’s travel market and supplier landscape
• Strong negotiation and relationship-management skills
• Minimum 2 years of experience in B2B sales or travel partnerships
• Fluent in Arabic; English is a plus
• Based in Najaf or willing to relocate

2. Customer Support Agent (24/7 Coverage)

Role

Deliver reliable customer support across phone, WhatsApp, and in-app chat.

Key Responsibilities

• Handle booking inquiries and customer issues
• Escalate critical cases accurately and fast
• Document support issues and recurring patterns
• Maintain clear, professional communication at all times

Requirements

• Fluent Arabic (Farsi is a strong plus)
• High patience, fast response time, and strong communication skills
• 1–2 years of experience in customer support or service roles
• Availability for shift-based work (24/7 rotation)
• Najaf-based

3. Head of Marketing

Role

Define and lead Safrat’s marketing strategy and build the core marketing function.

Key Responsibilities

• Plan and execute paid acquisition campaigns (Google, Meta)
• Grow Safrat’s social media presence and engagement
• Coordinate influencer campaigns and brand initiatives
• Define brand positioning, messaging, and tone
• Analyze performance and optimize growth channels

Requirements

• 3+ years of experience in marketing, growth, or performance roles
• Strong hands-on experience with paid campaigns and analytics
• Understanding of Iraqi digital platforms and user behavior
• Strong Arabic and English writing skills
• Ability to operate from Najaf (office-based)

4. Part-Time Accountant

Role

• Manage financial records and compliance during Safrat’s early growth stage.
• Key Responsibilities
• Bookkeeping and expense tracking
• Preparing basic financial and cash-flow reports
• Supporting tax and financial compliance requirements
• Advising management on financial structure and controls

Requirements

• Minimum 3 years of experience in accounting roles
• Strong Excel and financial tool proficiency
• Solid knowledge of Iraqi tax and financial regulations
• Availability for part-time, office-based work in Najaf

Work Location & Setup (Clear Expectation)

• Headquarters: Najaf, Iraq
• Work Model: Primarily in-office
• Remote Work: May be considered in limited cases, depending on role and performance (not guaranteed)

How to Apply

Send your application to:

Email: [email protected]

Subject: Job Title – Full Name

Include:

• CV
• Short cover note explaining your fit for the role

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.