Safrat offers the ability to purchase electronic tickets for your preferred flights. Safrat helps you buy an electronic ticket without the hassle of going to travel agencies and standing in customer queues to inquire about flight tickets and their prices, as the Safrat website enables you to search for your preferred destinations and view the various prices offered by 900 different airlines from all over the world, making it easy for you to compare the different prices of flights. Another feature of Safrat is that you can make payment electronically using only a bank card.
You can purchase a flight ticket from various Iraqi airlines and other international carriers, including Atlas Global, Emirates, Qatar Airways, Iran Air, Qeshm Air, Turkish Airlines, Air Arabia, FlyBaghdad, Austrian Airlines, Etihad, British Airways, Kuwait Airways, Jeju Air, Ukraine International Airlines, China Southern Airlines, KLM, Pegasus Airlines, Oman Air, and approximately 900 other international airlines through the Safrat website.
Another feature of Safrat is that a traveller can book travel tickets anywhere, at any time, and to any destination they prefer. The payment process will also be easy for all users and nationalities, as it is carried out electronically via bank card. After entering your destination name in the search box and clicking the confirm button, the various flights to your preferred destination from different airlines and in different classes will appear, enabling you to compare prices.
Purchasing Cheap Tickets
Visiting various travel agencies and inquiring about flight prices used to be part of the ticket-booking process, but thanks to the virtual world and the internet, accessing many services has become easy without the need for an in-person experience. You can compare the different prices of flights with the help of the Safrat website. After searching for your preferred destination on the Safrat website, you can view the various flights in the search results offered by different airlines. These same flights are available at different prices and in different classes, and in this simple way you can choose the cheapest flight price according to the airline and the flight’s features.
The Best Time to Buy Cheap Flight Tickets
Flight tickets are generally cheaper in the middle of the week as well as during seasons when travel is less frequent. Ticket prices drop significantly during seasons when people prefer not to travel, but if you prefer to travel during peak seasons, we recommend purchasing your ticket forty days before travel.
Price Calendar
The price calendar is another feature offered by Safrat. After searching for your preferred destination on the Safrat website and viewing the search results, an option titled “Price Calendar” also appears at the top of the page. By clicking on this option, you can find out about cheaper prices for other flights to your preferred destination, though the dates of these flights differ slightly from the requested date by only a few days.
Safrat’s Rules and Regulations for Purchasing Tickets
Please read the rules for booking and purchasing international flights as well as the ticket refund rules carefully before booking and purchasing.
Purchasing a ticket from the Safrat website is subject to e-commerce laws and regulations, and any violation of those laws is subject to legal action, so it is essential to familiarise yourself with Safrat’s rules both before and after purchasing a ticket.
The airline will be responsible for flight cancellations, delays, and schedule changes in accordance with the regulations of the civil aviation authority, and Safrat will not be responsible for the aforementioned changes.
Travellers must accurately enter their original information such as first name, last name, flight route, departure time, and travel date, as information cannot be amended after purchasing the ticket; the traveller must cancel the ticket and re-register.
Users will be notified of flight changes and responses to user requests via SMS as well as by email, so it is essential that the contact person registers a valid phone number and a verified email address. Otherwise, the traveller will be responsible for not receiving the messages.
Issued tickets are specific to the person whose information was registered and cannot be used by another traveller. If there is a discrepancy between the traveller’s personal information on their identity document and the ticket, the traveller will be refused boarding at the airport.
The infant category covers ages ten days to two years, the child category covers ages two to twelve years, and the adult category covers ages twelve and above. Users must purchase travel tickets in accordance with the aforementioned rule. If the age category or date of birth is entered incorrectly, the traveller will not be permitted to board the aircraft.
A flight ticket is not issued for children travelling alone, and if only the child’s age category is registered (without a guardian), no separate seat is allocated to them.
If the payment was completed successfully but the traveller did not receive the flight ticket through their account, they should contact the Safrat support team.
If the traveller has booked or purchased a flight ticket from another airline and has also purchased a travel ticket from the Safrat website, Safrat bears no responsibility for the duplicate travel ticket and the traveller must request a refund.
Flight information such as taxes, surcharges, service fees, flight connections, aircraft catering, and all information you see on the website is received from the airlines, so the airlines are responsible for all such information.
Travellers must arrive at the airport four hours before the scheduled departure time.
If the traveller has booked a flight ticket on the Safrat website but has not issued the ticket through the website, the ticket will be cancelled after the specified issuance time has elapsed, and the traveller must complete the booking and ticket purchase process again.
The traveller must carry a printed copy of the ticket when going to the airport or save the ticket’s serial number. The traveller must also carry identity verification documents such as an identity card, passport, and travel visa in order to be issued a boarding pass.
It is essential that the traveller carry a medical certificate permitting them to board the aircraft; this is required for pregnant women and individuals with a history of cardiovascular disease, respiratory illness, epilepsy, severe anaemia, uncontrolled diabetes, those who require periodic dialysis, those using immunosuppressive treatments, and all conditions for which air travel may pose certain risks.
Travellers who need to use a wheelchair, oxygen mask, or medical lift must coordinate with the airline in advance to avoid any problems during the flight.
If a traveller wishes to purchase a connecting flight ticket, there must be a minimum of three hours between the two flights — that is, between the arrival of the first flight at the destination and the departure of the second flight toward the final destination. Otherwise, the traveller will bear responsibility for missing the second flight.
One problem that may occur for some customers is that payment is made but the travel ticket is not issued by the system. In such cases, it is important to remain calm, as the amount will be returned to the account and the traveller can purchase the ticket again. Please note that a deduction from the account does not mean a ticket has been obtained; a purchase is complete only when the website provides you with a flight ticket after the payment process. The problem of not receiving a ticket usually occurs due to internet or device issues.
Refund Rules for International Flight Tickets
Travellers should pay attention to the distance between the airport and the routes connecting their place of residence to the airport.
If the traveller changes their mind about travelling and decides to return the ticket, they must pay a penalty fee. Each airline has its own rules regarding ticket refunds, and the penalty amount varies between airlines.
If the traveller decides to refund booked tickets, they can do so through the Safrat website in accordance with the rules stated on the ticket and set by the airline. The refund penalty and transfer fees are deducted from the amount previously received for the ticket by the airline, and the remaining amount is then returned to the traveller’s account within 24 to 72 business hours.
If the traveller wishes to book two tickets for consecutive flights, there must be a gap of at least four hours between their arrival at the first destination and their departure to the second destination. If the traveller fails to make the second flight or wishes to refund the ticket, they must bear the responsibility, and Safrat will not be held responsible for this matter.
Identity Verification
To ensure greater security in the matter of purchasing international tickets, Safrat must verify users’ accounts and data, and therefore precise information is requested from users in order to confirm identity. Safrat will block a user’s account in cases where the user’s identity has not been verified.
Ticket Issuance Conditions
The traveller’s name cannot be changed, so please take care when entering information. This is because the traveller themselves will be responsible for paying the ticket refund penalty.
Travellers who hold two passports under two different names must enter both names when registering information for ticket issuance. The name must first be written in Arabic and then in English. It is essential to follow this order when writing the surname as well.
Review and compare the flight date with the date of the visa before purchasing the ticket; if there are any discrepancies in the dates, the traveller is responsible for that discrepancy.
Travellers from Asian and Middle Eastern countries cannot use flights operated by airlines that make brief stopovers in Europe. For example, Lufthansa flights stop over in Frankfurt.
First Class: This is considered the best class, and the ticket for this class is the most expensive.
Second Class or Business Class: A ticket for this class is also expensive, but it is of lower quality and cost than First Class.
Third Class: Third class, or economy class, is the cheapest option and booking in this class is accessible to everyone.
It is generally possible to choose a preferred seat on international flights free of charge. You can confirm this option by sending a request to the support team.
This matter depends solely on the airline from which you purchase the flight ticket. For more information, you can contact the Safrat support team.